The nearest ATM is 210 m walking distance from the hotel. Raiffeisenbank Gmund Tegernsee at Steinmetz square (Steinmetzplatz).


A bathrobe and a spa bag with slippers and spa towels are available to you free of charge for the duration of your stay. We are happy to provide you with a bathroom stool upon request.


If you require additional anti-allergic synthetic or additional down comforters, please contact our reception. Furthermore, we can also provide you with wool blankets. Please find more information about special pillows further down under “pillow menu”.


Our cleaning service is available daily until 4pm. If you have special requests or wish additional cleaning services, please ask at the front desk.


For an additional desk or a shelf for your clothes, please contact us.


If you need toothpaste, shaving set, etc., you can contact our housekeeping team via the quick dial button and we will be happy to bring the desired items to your room.


Send your documents to and our reception team will be happy to print out your file, leave it for you at reception or, if you wish, bring it to your room.


  • Down Pillow Filling: 90% Class 1 Goose Down and 10% Feathers 600g

Special pillows upon request:

  • Synthetic pillow 50x70cm 50% Ingeo corn fiber, 50% polyester fiber
  • Swiss Stone pine pillow 50x70cm filling: pine wood shavings
  • Spelt pillow 40x80cm cotton satin, quilted wool filling: 100% spelt
  • Neck support pillow 40x80cm
  • Side sleeper pillow 140x40cm filling: synthetic


Feel free to reach out our Room Service for Ice Cubes.


The electrical voltage in the house is 230 V. Loan devices such as adapters and chargers are available at reception.


You will find our fitness area in UG0, it is open 24/7 for you. Modern Technogym equipment awaits you, including cardiovascular and weight resistance machines and dumbbells. Free towel service and a water station are also available.


All lost and found items are stored and managed by our housekeeping team. The hotel assumes no liability for lost items. If you have lost property inquiries, please contact our housekeeping via the quick dial button on the phone.


Our lobby host will be happy to take care of your luggage on arrival and departure, you can store your luggage or empty suitcases during your stay at the reception. Feel free to contact our reception team via the speed dial button on the phone for assistance with your luggage.


You can change money at the Raiffeisenbank Gmund Tegernsee, which is 210 m walking distance from the hotel.


On request, you are welcome to bring your pets with you for a surcharge of € 65.00 per pet per stay, a maximum of two pets per room. Please note that pets are not permitted in the restaurant, fitness and spa areas and must be kept on a leash throughout the hotel.


Enjoy free Wi-Fi access in your room and public spaces.

How to connect in-room and in the lobby:

  1. Put your device in Wi-Fi mode.
  2. Open menu of wireless networks.
  3. Select hotel’s network.
  4. Log-in with your name and your room number

For assistance, please contact the front desk.


If you need an additional bed or a high chair for your child, please contact our housekeeping using the hotkey on the phone. A surcharge may apply depending on the age of the child. A special menu and high chairs for small children are available in our restaurant. The children's menu can also be ordered via room service


Umbrellas are at your disposal during your stay. You are also welcome to purchase them if you wish.


We offer full-service laundry, including dry cleaning through a regional partner company. You will find the laundry bag with the laundry label in the closet in your room. Please put your laundry and the note in the bag and contact our housekeeping or reception team via the direct extension on the phone to have the laundry picked up, or bring it to reception by 9:00 a.m. Please note that laundry can be dropped off on Monday, Wednesday or Friday and laundry will also be returned at these intervals. We offer an ironing service 7 days a week. Express ironing is available within one hour (with additional charge). The hotel is only an intermediary for your orders. The laundry company is liable for loss or damage.
Schedule may vary on holidays.


Our reception team is at your disposal 24 hours a day for requests and inquiries.


Each room is equipped with an in-room safe for your most important personal belongings.
The hotel is liable for the contents of this safe in accordance with the statutory provisions. In particular, the hotel has unlimited liability only for intent and gross negligence on the part of its employees and vicarious agents. Otherwise, the statutory limitations of liability apply in the event of loss, destruction or damage to valuables. Please follow the instructions for use of the safe and ensure that the safe is always properly locked. Reference is made to the possibility of storing valuables in the central safe at reception with appropriate additional insurance. With the use of the safe, the liability conditions are accepted.


We are happy to provide you with a sewing kit upon request or offer a sewing service with additional cost.


At the reception you will find a shop where you can buy souvenirs and cosmetic products. From the C&S spa bag to the classic Bavarian beer mug, you will find a great selection to make your loved ones happy at home.


For your convenience, we offer an external shuttle service for a fee. Please inform us in advance, to arrange your transportation. Our friendly reception team is happy to assist you with bookings and provide information on prices.


Our room service is available from 6 a.m. to 11 p.m. Refer to the “Dining” cube in your room to browse our menu and place your order via the room service extension or the Marriott Bonvoy app. We’ll deliver your food directly to your room. If you have finished, you are welcome to place your tray in front of the door and please inform our team and we will empty your plates and trolley.
The room service team will be happy to answer any questions or concerns you may have.


You can set your alarm clock via the main menu on the television. If you would like a personal wake-up call, please contact our reception team via the speed dial button on the phone.


As soon as you connect to the WiFi, you will be forwarded directly to the Media Career page. Here you will find all newspapers and magazines free of charge.


If you have any questions, please reach out to our front office team.

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June 2024

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